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Text File  |  1989-07-02  |  435b  |  29 lines
  1.                     (your street
  2.                      city, state, zip)
  3.  
  4.                     (date)
  5.  
  6.  
  7. (name
  8. street
  9. city, state, zip)
  10.  
  11. Dear ____ (name):
  12.  
  13.     We shipped your order no. ____ (number) for ______
  14. number and item) air express, special delivery instead
  15. of parcel post because we thought that time was a 
  16. critical factor.
  17.  
  18.     Because our assumption was our error, we are
  19. mailing you a credit for the difference in delivery
  20. rates.
  21.  
  22.                     Sincerely,
  23.  
  24.  
  25.  
  26.                     (name)
  27.                     (title)
  28.  
  29.